Frequently Asked Questions

What is a funeral?
A funeral is a ceremony for a deceased person prior to burial or cremation.  A funeral gives the opportunity for family and friends of the deceased to gather and mourn the passing of their loved one, to share cherished memories and celebrate their life.  A funeral is a vital first step to help the bereaved heal after the loss of someone special. Tom feels it is the time for those that have selected him to "TELL THE WORLD" just how special that person was and that their life had meaning and purpose.  He truly works very hard to reflect the families love of the deceased to those that had personal, work, sporting or church relationship with the deceased.  Tom feels it is his role to show how special the life lived was, and why we stand here sad today.

What type of service should I have?
If no pre-arrangements have been made, the type of service is entirely up to you.  Services are usually held at a funeral home or a place of worship.  There is a wealth of different services, ranging from a traditional religious or military service to something a little more non-traditional.  Our funeral directors are more than happy to work with you to figure out what would be the most appropriate.

Can I personalize a funeral?
Of course you can, in fact more and more people are opting for a more non-traditional personalized service.  There is no right or wrong way to celebrate somebody’s life.  There are many unique ways to celebrate life, let the Tom and his staff discuss and fullfill exactly what your desires are and they will honor your wishes.  Tom Flynn has always stated that Special People Deserve Special Services and each and every funeral, cremation or memorial service must reflect the families desires to "Tell the World just how special the life lived was".

Do we need to have an obituary notice and what is included in one?
It is highly recommended to have an obituary notice that’s either placed in a local newspaper, or placed online.  An obituary lets the public know that a death has occurred, and gives them information about the service.  Obituaries generally include the deceased’s full name, age, city and date of birth and the city they were living in when they died.  It also includes the name of the deceased’s spouse, along with the names of anyone else significant in their lives, such as parents, children or grandchildren.  Space may be limited in a newspaper obituary, but you may include a little blurb on the life and legacy of the deceased.  An online obituary or memorial website offers you the chance to add a lot more about the deceased.

Who are funeral directors and what do they do?
Funeral Directors are caregivers and adminstrators.  They make the arrangments for the transportation of the body, complete all necessary paperwork, and implement the choices made by the family regarding the funeral and final disposition of the body. obtain and file the Death Certificate and transport the remains to either a cemetery of crematory of your choice.

What happens if the death occurs in the middle of the night or on the weekend?
We are here to help, funeral directors are available 24 hours a day, 7 days a week, and 365 days a year.

What if a death occurs away from my home town?
We are here to help, we can arrange to have the remains transported home from anywhere in the world.  We will assume responsibility and make the proper arrangements to have the remains return to the community.

What is embalming and what purpose does it serve?
Embalming sanitizes and preserves the body; it also slows down the decomposition process and enhances the appearance of the body damaged by traumatic death or illness.  Embalming gives time to the family of the deceased to arrange a service, and allows the family the option of having an open-casket viewing.

Do I need to have an embalming?
No.  In fact some religions forbid embalming.  However, some countries require embalming by law in order for remains to leave or enter the country.  If it is not against your religious custom, embalming is recommended, especially if there is an extended gap between death and burial or cremation.

How much does a funeral cost?
The cost of the funeral varies depending on the wishes you have.  The average cost of a funeral is between $5,000-$7,000, however, the most basic of services can cost as little as $1000.  The cost includes all professional services including transportation, embalming and other preparations, the use of a facility for the ceremony, and the purchase of a casket or urn.

Why are funerals so expensive?
Funerals are labor intensive and require a lot of work from a lot of people.  The cost of a funeral goes beyond merchandise such as caskets, it includes the services of a funeral director in making the necessary arrangements, filling out forms, and dealing with all the other people involved in the death (doctors, lawyers, insurance companies).  Funeral directors work an average of 40 hours per funeral.  The cost of operating a funeral home is factored into the cost as well.  Funeral homes are a 24 hour operation, with extensive facilities that need to be maintained and secured.  

What do I do if I am not satisfied with the way a funeral was handled?
Complaints regarding Funeral Firms or Directors in New York State:

Should you want to register a complaint regarding a funeral firm or funeral director, contact the Bureau at the address below:

New York State Department of Health
Bureau of Funeral Directing
875 Central Avenue
Albany, NY 12206

Please note that the Department can only take formal action if it finds sufficient basis that the funeral firm and/or funeral director has violated Public Health Law and/or its implementing regulations. If the complaint involves a dispute about fees, please be advised that the Department does not have jurisdiction over the fee amount that is charged, only the mandated disclosure of the fee.